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Disney+ Users React to Error Messages, Glitches on Launch Day

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The wait is finally over and Disney+ is here. On Tuesday, November 12, the highly-anticipated streaming service officially launched. Disney+ brings your favorite Disney, Star Wars, Marvel, Pixar, and National Geographic programming to your living room and mobile device of choice, along with a number of new original films and series’ that fans have been looking forward to.

Among the titles that will be coming to Disney+ on November 12 are the first-ever Star Wars series, The Mandalorian, the live-action Lady and the Tramp, High School Musical: The Musical: The Series, Noelle featuring Anna Kendrick, and The World According to Jeff Goldblum.

Of course, as is always the case with a highly-anticipated launch, Disney+ users are running into their fair share of error messages and technical glitches.

Disney has already acknowledged the issues.

“The consumer demand for Disney+ has exceeded our high expectations,” the company tweeted in a brief statement on Twitter. “We are working to quickly resolve the current user issue. We appreciate your patience.”

The consumer demand for Disney+ has exceeded our high expectations. We are working to quickly resolve the current user issue. We appreciate your patience.

— Disney+ Help (@DisneyPlusHelp) November 12, 2019

According to Down Detector, there were more than 8,400 reports of accessibility problems from users. 74 percent of the reported problems were regarding video streaming, and 24 percent were login issues.

However, that didn’t stop Twitter users from sounding off.

I'm thinking the Disney+ servers may be a bit overloaded this morning. At least their connection error screen is cute! pic.twitter.com/ibNNFWwI2n

— Justin (@EnigmaZV) November 12, 2019

😒Disney Plus get it together..why the error message saying there seems to be a problem connecting?😩#Disneyplus pic.twitter.com/oVUQAulqHa

— QtpieJillybeans💝 (@jillsteet05) November 12, 2019

My new favorite show on #DisneyPlus #error #disney pic.twitter.com/oyPTQJvPJj

— Neon Sasquatch (@neon_sasquatch) November 12, 2019

At least the Disney+ error screens are fun pic.twitter.com/65279ADjas

— Rich DeMuro (@richdemuro) November 12, 2019

@disneyplus um tech diff's much?? Woke up early and got the day off to binge… all I'm seeing is a loading icon and this… pic.twitter.com/8bTBUTjq6P

— Nessa✌🏽 (@MicroMachine_89) November 12, 2019

Disney+ is offering a free one-week trial for new subscribers. After the one-week trial expires, users will be charged a $6.99 monthly fee. There are also subscription packages available that include an ad-supported version of Hulu and ESPN+.


Disney+, Hulu, & ESPN+ Package Info

During a stock market earnings call, which showed the entertainment conglomerate going down in quarter three (Q3), Disney CEO Bob Iger announced a bundle package of the company’s three streaming services: ESPN+, Hulu (which is ad-supported), and the upcoming Disney+ service all bundled for $12.99 per month. This fantastic bundle will be available immediately after the launch of Disney+, which scheduled for a November 12th release. If you didn’t know, Disney acquired the full operational take over of Hulu back in May.

Members of D23, Disney’s fan club, will be able to sign up for Disney+ earlier than non-members. Without the use of the bundle, Disney+ will cost $6.99 per month or $69.99 per year. Hulu (again, with ads) is already available for $5.99 per month, while ESPN+ costs $4.99 per month.

The bundle of all three streaming services, which is $12.99 per month, is Disney’s attempt of getting into this highly competitive (and ever-growing) streaming industry. The company’s direct competition monthly cost goes for $12.99 per month for both Netflix and Amazon Video (which is included with your Amazon Prime subscription). The monthly cost of upcoming streaming services HBO Max and Apple TV Plus has not yet been announced. However, it has been reported that Warner Brothers Media plans to have HBO Max cost $16-$17 per month. From what we can tell so far is that Disney’s bundled streaming service programs, at $12.99 per month, seems to be the deal for your dollar.


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